| (478) 832-1959

Have the Pediatric Dental Practice of Your Dreams

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Becky Specializes in:

Schedule a Complimentary Consultation

Why work with Once Upon A Practice?

If having the practice of your dreams sounds like a fairytale, it isn’t! You don’t have to kiss any frogs either! Becky helps transform practices whether it is outsourcing work to her independently or working hand in hand with your team. Becky can:

Meet Becky!

Becky has been a professional in the dental industry for over 20 years serving pediatric dental practices.
With her experience in dental insurance and front office administration, Becky shares her passion to
help dentists achieve higher success. Dedicating herself to fostering relations with doctors, managers,
and team members. She has made it her mission to share and teach relevant and necessary skills with
struggling and overworked practices. Stop taking your best guess and learn with Becky in a fun,
relatable, and positive environment so you can gain more time, increase profitability, and team

Let's Get Started!


"...I realize my practice has a way to go but Becky has put into place the necessary tools to get there. I cannot thank Becky enough for saving my practice and giving me back the lifestyle that I have been waiting 25 years for."

-Brad Ecker

"Thank you so much for all of the help this year. I know that you put a lot of your time into us this year and I appreciate it from the bottom of my heart. You helped me keep my practice open and I can't say thank you enough!!"

-Eileen Saunders



(McDonough, GA) Independent Contractor
2019 – Present
Provide insurance payment posting, claim filing, patient AR, and insurance verification for approximately three offices.

Once Upon a Practice
(McDonough, GA) Owner
2015 – Present
Key Client Performance Outcomes:

  • Implemented finance system in one office that increased production by 36% and collections by 49% - leading to a 100%+ collection rate
  • Coach practices toward better communication, resulting schedule increases, patient acceptance, and improved office morale
  • Developed proprietary comprehensive practice dashboard analysis for monthly and quarterly client review
  • Serve as valuable support coach to insurance coordinators and office managers
  • Summary Responsibilities:
  • Optimized Scheduling: Work with teams to reduce no-shows, create scheduling efficiencies, and an understanding on patient flow
  • Internal Dialogue: Coach teams on open, productive, and constructive communication that starts with careful listening and validation
  • Patient Communication: Instruct teams on how to win patients on first contact, influence case acceptance, and capture real-time collections
  • Revenue Growth: Perform thorough audits of fee schedules to ensure alignment with current billing and coding practices
  • Recruiting: Attract right-fit employees, parallel to office culture and skill needs

Pediatric Dentistry of Central Georgia
(Warner Robins, GA) Financial department (2011-2013),

Interim Office Manager (2012-2013)
2011 – 2014

  • Recruited and on-boarded new team members, with an eye for skills, experience, and personality fit
  • Experienced in obtaining and explaining benefit breakdowns, while also handling insurance payment postings – both traditional and non-traditional

  • Accurately processed personnel payroll for nine employees, including 401K payments
  • Effective in educating patients regarding treatment coverages and payment options
  • Meticulous in overseeing insurance aging and accounts receivable reports

Dentistry for Children
(Stockbridge, GA) Accounts Receivable Specialist
2001 – 2011

  • Posted private and state insurance payments, while also managing expired or denied EOB’s to secure or recapture revenues
  • Provided timely insurance aging and accounts receivable reports for multiple offices
  • Thoroughly applied and adjusted credits to patient and insurance company accounts
  • Cross-trained to fill in at front desk as needed to ensure uninterrupted quality care
  • Handled new team member on-boarding and orientation, and created initial software setups for new offices

Why Hire Once Upon A Practice

  • Nearly 20 years of consultative and administrative dental expertise in pediatric dentistry
  • Thorough in gathering data, resulting in astute analysis and direction
  • Concise, transparent, and clear in written and verbal communication
  • Infectious positive attitude and tone with patients and peers
  • Assertive in setting and managing practical deadlines
  • Effective in creating and fostering relationships of trust
  • Meticulous in organizing project management details
  • Dependable, loyal, and ethical in personal mission and values

Implementing Efficient Systems & Operations

Patient Management

(Eaglesoft, OpenDental, Dentrix, Mac Practice, Curve & more)

Google Drive

(Docs, Sheets, Slides and more)

Microsoft Office

(Word, Excel, Powerpoint and more)

Patient Communication System

(Lighthouse and more)


  • Completed John Maxwell Certified Coach and Speaker Program
  • Frequent career speaker at local high school
  • Member of American Association of Dental Office Management
  • Podcast guest on Breakthrough to Excellence and Daily Grace Podcast
Book a Time with Me

Rebecca L. Moser | (478) 832-1959